During the Christmas and New Year period our office will be closed from 2pm Tuesday 24 December 2024 until 9am Thursday 2 January 2025.
You can still contact us during this period, and we’ll respond to you from Thursday 2 January 2025 when we return.
We wish you a happy and safe holiday season and all the best for 2025.
Thank you!
Thank you for submitting your feedback to the Public Transport Ombudsman.
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That’s all we need from you.
We appreciate your contribution - the information you have provided will be used as supporting information for the issue. We won't contact you.
If you would like to make a complaint about public transport and hear back from us, you can lodge a complaint on our online complaint form or you can contact us.
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The Public Transport Ombudsman respectfully acknowledges the Traditional Custodians of the lands on which we operate our services. We pay our respects to the ongoing living cultures of Aboriginal and Torres Strait Islander peoples, and to Elders past and present.