You can find out about the Public Transport Ombudsman and issues relating to the public transport industry in Victoria through our publications. We publish bulletins, Annual Reports, brochures, media releases, blogs and news articles about public transport complaints and issues in metropolitan Melbourne and throughout regional Victoria.
News articles
Read the latest news about public transport updates and issues in Victoria from the Public Transport Ombudsman.
Annual Reports
Annual Reports published from the Public Transport Ombudsman detail public transport issues and consumer complaints.
Brochures
We've worked with accessible information specialists to translate key information into Easy English and Plain English brochures to help us provide information that’s accessible to everyone.
The Public Transport Ombudsman respectfully acknowledges the Traditional Custodians of the lands on which we operate our services. We pay our respects to the ongoing living cultures of Aboriginal and Torres Strait Islander peoples, and to Elders past and present.